At Northern Virginia Home Buyers ("we," "us," or "our"), protecting your privacy isn't a checkbox — it's part of how we do business. This Privacy Policy explains what information we collect when you contact us or use our website, how we use and safeguard it, and the choices you have. We do not sell your leads or personal information to third parties.
Who We Are & What This Covers
Northern Virginia Home Buyers is a local, family-run home buying company serving homeowners across Northern Virginia, including Arlington, Alexandria, Fairfax, Reston, McLean, Ashburn, and surrounding communities. This Privacy Policy applies to information we collect through our website at northernvirginiahomebuyers.com, through our online forms, and through phone, text, and email communications you have with us.
By using our website or submitting your information to us, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit your details.
Information We Collect
We only collect what we need to evaluate your property and communicate with you about an offer. This generally falls into three categories.
Information You Provide Directly
When you fill out our cash-offer form, call us, text us, or email us, you may share:
- Contact details — your name, phone number, and email address.
- Property information — the address, condition, occupancy status, and details about your situation or timeline.
- Communication content — any messages, questions, or documents you choose to send us.
Information Collected Automatically
When you visit our website, certain technical information may be gathered automatically through cookies and similar technologies:
- Device & browser data — IP address, browser type, operating system, and device identifiers.
- Usage data — pages viewed, time on site, referring website, and links clicked.
Information From Third Parties
To prepare a fair, accurate offer, we may reference publicly available property records, county tax data, and comparable sales information. This is standard real estate due diligence and does not involve purchasing your personal contact information from data brokers.
How We Use Your Information
We use the information you provide for clear, limited purposes — all centered on helping you sell your home:
- To respond to your inquiry and prepare a written cash offer for your property.
- To communicate with you by phone, text, or email about your offer, our process, and your questions.
- To perform property research, comparable-sales analysis, and repair estimates.
- To schedule walkthroughs, closings, and coordinate the transaction if you choose to move forward.
- To improve our website, services, and customer experience.
- To comply with legal, tax, and regulatory obligations.
We will never use your information to spam you or pressure you. If you tell us you're not interested, we stop reaching out.
SMS, Text & Phone Consent
When you provide your phone number through our forms or directly, you consent to be contacted by Northern Virginia Home Buyers by phone call and text message (SMS) at that number — including through automated technology — regarding your property and offer. Consent is not a condition of any sale.
Message and data rates may apply. Message frequency varies based on your conversation with us. You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance. We will honor opt-out requests promptly.
Mobile information and consent to receive messages will never be shared or sold to third parties for marketing purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to function properly and to understand how visitors use the site. Cookies are small files stored on your device that help us remember preferences and measure website performance.
We may use both essential cookies (required for the site to work) and analytics cookies (to understand traffic and improve the experience). You can control or disable cookies through your browser settings, though some features of the site may not work as intended if you do.
Third-Party Services
We rely on a small number of reputable third-party services to operate our website and respond to you. These may include our form and CRM provider (used to receive and manage your cash-offer requests), website analytics tools, and email and phone communication providers. Each of these providers maintains its own privacy practices.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their policies before sharing information with them.
How We Protect Your Information
We take reasonable administrative, technical, and physical measures to safeguard the information you share with us against unauthorized access, loss, misuse, or disclosure. Access to your information is limited to the people who need it to help you.
No method of transmission over the internet or electronic storage is completely secure, however, so while we work hard to protect your information, we cannot guarantee absolute security.
How Long We Keep Your Information
We retain your information only for as long as needed to provide our services, communicate with you, complete a transaction, and meet our legal, tax, and recordkeeping obligations. When information is no longer needed, we take steps to securely delete or anonymize it.
If you'd like us to delete your information sooner, you can contact us using the details below, and we'll accommodate your request where we're legally able to.
Your Privacy Rights & Choices
You have control over your information. Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information, subject to legal exceptions.
- Opt out of phone, text, or email communications at any time.
- Withdraw consent where we rely on it to process your information.
To exercise any of these rights, simply reach out to us at [email protected] or call (240) 840-0398. We will not discriminate against you for exercising your privacy rights.
Children's Privacy
Our website and services are intended for adults — specifically homeowners and those authorized to make decisions about a property. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we'll update the "Last updated" date at the top of this page. Significant changes may be communicated more directly. We encourage you to review this page periodically.
Contact Us
Have a question about this Privacy Policy or how your information is handled? We're real, local people — and we're happy to talk.
Northern Virginia Home Buyers
Reach out any time. We respond within one business day — usually much sooner.
